Privacy Policy

At PoloCloud, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Minecraft server management platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Personal Information:We may collect personal information such as your name, email address, and Discord username when you register for our services or contact our support team.

Usage Data:We collect information about how you use our services, including server configurations, performance metrics, and interaction with our platform features.

Technical Data:We may collect technical information such as IP addresses, browser type, operating system, and device information for security and optimization purposes.

We use the collected information for various purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To provide customer support and respond to inquiries
• To monitor and analyze usage patterns to improve our services
• To detect, prevent, and address technical issues
• To ensure the security and integrity of our platform

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our services may contain links to third-party websites or services that are not owned or controlled by PoloCloud. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the privacy policy of every site you visit and the terms of service of any third-party services you use.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us: